Industries · Law Firms
Law firm IT that takes Rule 1.6 seriously
Client files have to stay private, and your case management has to be up at 8 a.m. on a filing day. We run IT for law offices across Louisiana and the Gulf Coast with a U.S.-based help desk and no long-term contract.
For law firms
What we handle for you
- 01
Case management and documents
Clio, MyCase, PracticePanther and NetDocuments hold your matters, conflict checks and billing. We keep them working with your Microsoft 365 email and calendars, and we deal with the vendor when the problem is on their end.
- User setup and support for Clio, MyCase, PracticePanther and NetDocuments
- Outlook add-ins and calendar sync connected to your case management system
- Old matter files moved off an aging office server into searchable cloud storage
- 02
Email security and wire fraud
ABA Model Rule 1.6 asks lawyers to make reasonable efforts to protect client information, and much of the risk comes in by email. Scammers also watch for settlements and closings, then send new wiring instructions that look like they came from your office.
- Multi-factor sign-in on every mailbox, laptop and remote connection
- Filtering for lookalike domains, plus alerts when someone adds a forwarding rule
- Phishing tests and short training so staff can spot a fake DocuSign email
- 03
Backups, retention and holds
Deleted email and overwritten drafts have a way of mattering two years later. We back up Microsoft 365 and your files with Datto, test the restores, and set up retention so a litigation hold is ready when a case needs one.
- Datto backups of Outlook mailboxes, OneDrive, SharePoint and Teams
- Scheduled restore tests, so you know the backup works before you need it
- Microsoft 365 retention policies and litigation holds set up as matters require
- 04
AI your firm can use safely
Your attorneys are probably already trying ChatGPT. We set up business AI accounts where firm data is not used to train public models, and we can build an assistant that answers from your own templates and past work with the source cited.
- Business AI accounts configured so client data stays out of model training
- An internal assistant that searches your forms and cites the document it used
- Training for attorneys and staff on what should never go into a prompt
Why WITTCO
Why law firms work with WITTCO
Filing deadlines don't move because your email is down. We run your IT with that in mind.
Help from people in the U.S.
All of our support is U.S.-based. Most remote requests are picked up in under 15 minutes, which matters when a paralegal is locked out an hour before a filing.
Security handled day to day
We protect your computers with SentinelOne, require multi-factor sign-in and test your Datto backups on a schedule. Our 24/7 monitoring is there to catch problems before anyone at the firm notices.
Local, with on-site help
We're based in Lacombe and support firms from Baton Rouge to the Mississippi Coast. Most issues are fixed remotely, and we come to the office when they aren't.
Questions
Questions law firms ask us
Do you support Clio, MyCase and other case management software?
Yes. Most of these are cloud platforms, so our work is everything around them: the computers, browsers, Outlook add-ins and sign-ins your staff use every day. When something breaks on the vendor's side, we open the ticket and follow it through so your staff don't have to.
Is it safe for our attorneys to use ChatGPT?
It can be, with a business account and clear rules. Free consumer accounts may use what you type to improve their models, which is a problem for client information. We set up business accounts where your data is not used for training and show your team what should stay out of a prompt.
How do we protect our trust account from wire fraud?
Start with a rule: confirm any new or changed wiring instructions by calling a number you already have on file, never one from the email. On our side, we lock mailboxes with multi-factor sign-in, flag lookalike domains and watch for the forwarding rules attackers set up once they are inside an account.
We're a five-person firm. Is managed IT worth it?
Usually. A small firm has the same confidentiality duty as a large one and rarely has an IT person on staff. Plans start at $99 per user per month with no long-term contract, and we'll tell you plainly which plan fits a firm your size.
Other industries we serve
Find out where your firm is exposed
We'll do a free assessment of your email security and backups and tell you what we would fix first.
Prefer email? support@getwittco.comBased in Lacombe, LA. Working across: