Managed IT & Security
IT that just works. Security that never sleeps.
We become your IT department for a flat monthly price per user. Every computer, account and backup is watched, patched and protected, and when someone needs help they reach a real person in Louisiana.
- 24/7 monitoring
- U.S.-based help desk
- Tested backups
- No long-term contracts
What's included
Everything an IT department does, without hiring one.
Plans are priced per user, so you know the number every month. Here is what we take off your plate.
- 01
Monitoring and maintenance
Our tools watch your servers, firewalls, switches and every computer around the clock, so most problems get fixed before your team notices them.
- Real-time alerts on failing drives, full disks and offline devices
- Windows, Mac and third-party app patching on a schedule
- Monthly health report you can actually read
- Hardware and license tracking so renewals don’t sneak up
- 02
Help desk that picks up
When someone gets stuck, they email or call and reach our U.S.-based team. Most requests are picked up in under 15 minutes and fixed remotely.
- Remote fixes in minutes for most issues
- On-site visits when it needs hands on the hardware
- New hire setup and departing employee lockdown
- Microsoft 365 and Google Workspace administration
- 03
Cybersecurity, in layers
No single product stops every attack. We stack the protections that matter most for a small business and watch them every day. When an insurer, client or auditor asks for a penetration test, we can run that too.
- SentinelOne threat detection and response on every computer
- Email filtering plus phishing simulation and training
- Multi-factor sign-in on email, banking and remote access
- Firewall, Wi-Fi and network monitoring
- 04
Backups and disaster recovery
Hurricane season is a backup test you don’t get to schedule. We back up servers, computers and Microsoft 365 or Google data, and we test restores.
- Encrypted, compliant backups on and off site
- Regular test restores, not just green checkmarks
- A written plan for working when the office is closed
- Cloud failover on AWS or Google Cloud where it makes sense
- 05
Planning and vendor wrangling
We keep an eye on the whole picture, so technology decisions get made on purpose instead of in a panic.
- Regular reviews of what’s working and what’s next
- Budgeting and replacement schedules for hardware
- We deal with your internet provider, software vendors and printers
- Straight answers on what’s worth buying and what isn’t
Plans start at $99 per user, per month.
Three plans, all adjustable. Compare them side by side.
Why WITTCO
The kind of IT company you actually want to call.
Local and locally owned
We’re based in Lacombe and work across Louisiana, the Mississippi Coast and Mobile. You talk to people who know your name and your setup.
100% U.S.-based
No offshore help desk and no strangers overseas with access to your systems.
Proactive, not reactive
We’d rather fix the drive that’s failing on Tuesday night than hear about it Wednesday morning when nobody can work.
Flat, predictable pricing
Per-user plans with no surprise invoices. Premium and Ultra include unlimited support.
No long-term contracts
We earn the relationship every month. You stay because it’s working.
Room to grow into AI
Once the foundation is solid, we help you add AI tools, automations and custom software on top of it, so you’re ready as AI moves toward super intelligence (SI).
Questions
Managed IT questions
What’s included in a managed IT plan?
Every plan includes monitoring, patching, threat detection on every computer, compliant backups and email security with phishing simulation, plus Microsoft 365 or Google Workspace management. Premium and Ultra add unlimited support and priority response. The pricing page lays out each plan side by side.
Do you replace our current IT provider or work alongside them?
Either. Most clients switch to us completely, and we handle the handoff from the old provider, including passwords, licenses and documentation. If you have an in-house IT person, we can work alongside them instead.
What if something breaks after hours?
Our monitoring runs around the clock, so many problems are caught and fixed before anyone shows up in the morning. If something urgent comes up, email or call and we’ll tell you exactly what happens next.
Can you help us meet HIPAA, FTC Safeguards or insurance requirements?
Yes. We put the controls in place that those rules and cyber insurance applications ask about: multi-factor sign-in, encryption, tested backups, endpoint protection and security training, and we document it so you can show your work.
How long does onboarding take?
It depends on the size of the office and what we find. You get a schedule after the assessment, and we do the disruptive parts after hours whenever we can.
Find out where your IT really stands.
Our free assessment covers your computers, network, backups and security, and you keep the written summary either way.
Prefer email? info@getwittco.comBased in Lacombe, LA. Working across: